OUR STAFF are a total of 20, but vary
depending on the in-house guest levels. We have five
live-in staff at Mungalli Falls ensuring that we are on
hand 24/7 to attend to the needs of our guests.
All of our staff have blue-cards.
A mandatory government and police check for all staff
working in an environment with children. In addition to
the blue-cards, all of our activities officers have
their senior first-aid certificates.
The Trout Family -
OWNERS
In 1992 the Trout Family bought
Mungalli Falls. It is the only free-hold world heritage
listed waterfall in Australia. Dropping a majestic 100
metres in to the Beatrice River, the Trout's proudly
protect the sensitive ecology of the waterfall and the
surrounding 500 acres that is the Mungalli Falls Student
Village & Wilderness Retreat.
Peter Trout the company Chairman and
his son, Michael also own Blazing Saddles Adventures in Cairns
and have been involved in eco-friendly tourism and hold
a personal interest in further developing Education
based tourism to Far North Queensland.
Prior to this, the Trout family owned a
number of large Cattle Stations, spanning many decades,
all in Queensland. Both Peter, Michael and many of the
Trout family still hold active roles in Mungalli Falls
& Blazing Saddles, ensuring that either company does
not lose that welcoming hospitable service that you
would expect to find in a family coming from Outback
Queensland.
Andrew Sumner - GENERAL
MANAGER
Andrew is a long time friend of the
Trout's. He comes from a predominantly tourism
background, starting with the Hyatt Hotel group, where
he had postings in Tokyo, Hong Kong, Singapore, Sydney
and on the Sunshine Coast.
Recently Andrew has worked in Far North
Queensland, a place he has called home for a number of
years now. He has held positions in Down Under Tours,
Sheraton Mirage Port Douglas, Big Cat Green Island Reef
Cruises and Australian Tours Management - an inbound
travel agency, servicing the Asian markets. Prior to
this, Andrew completed a Bachelor of Arts Asian
studies.
Andrew speaks conversational Japanese
and also currently heads up the sales and marketing
function for Mungalli Falls.
Deb Ferguson - FINANCIAL
CONTROLLER
Deb is a long time serving member of
the company and personal friend to the Trout family. She
has been involved in tourism most of her life, and
currently controls the finances for all of the Trout
Family business interests. Deb works from our Cairns
office.
MARGARET ANDERSON - FOOD
& BEVERAGE MANAGER
We are happy to include Margie as the
Food and Beverage Manager at Mungalli Falls Student
Village & Wilderness Retreat. Margie, a local with
25 years of experience in the Hospitality Industry on
the Tablelands is well in tune with the natural produce
and seasonality of some of the tablelands delights,
including our famous next door neighbour, MUNGALLI CREEK
DAIRY!. Margie's local knowledge & experience
enables her to make sure that the Mungalli Falls
catering runs like a well tuned engine.
MARK
DOLAN - ACTIVITIES & MAINTENANCE
COORDINATOR
At Mungalli Falls Student Village and
Wilderness Retreat we have a wide range of activities
available, ranging from abseiling to archery. To
supervise and coordinate these activities we have
another highly skilled Mungalli Team member, Mark
Mark is an accredited trainer and
supervisor for all our activities and leads a staff of
equally qualified Activity personnel. They all make sure
that your stay at Mungalli is fun as well as exciting
and safe.
Taito Oya Sales Manager &
Activities Instructor: JAPANESE
With our increasing levels of Japanese
business, Taito has recently joined us! Known to the
Aussie staff and his Aussie mates as SPUD,Taito san is a
live-in, hands on member of our team, and is fluent of
course in Japanese, but also English! He is also
responsible for additional part-time working holiday
staff that we regularly employ at Mungalli Falls to
accommodate larger Japanese groups.
Spud finished his studies in Canberra
and now lives at Mungalli Falls, his primary role in
ensuring all Japanese guests are comfortable and
thoroughly understand the Mungalli
Mission!
Spud is also competent in
building websites and web design, and created our latest
super popular activities, Treasure
Hunt & Photo
Opportunity Fascinatingly, Spud is also an expert
Trombone player, and on regular occasions, is seen
sitting around the camp-fire with Japanese groups
playing the trombone!
JAY REILLY - EXPERT
INSTRUCTOR
Jay Reilly is a 33 yr old Mountain
Guide, living in Cairns, QLD who makes regular trips to
Mungalli Falls to update our Activities Officers and
ensure their safety and instructional proceedures are
sound. Cairns sounds like a strange place for a mountain
guide to live, but when you work where Jay does, it's
nice to come home to some warmth!
In addition to his work at Mungalli,
Jay currently spends 2 seasons per year guiding in the
Himalaya for US based company - Summitclimb.com and has
been doing this since 2002. He also heads up the
exclusive Leader in Training Program for -
Summitclimb.com?f, where prospective guides are given
training on how to lead Himalayan High Altitude
Expeditions.
Jay's love of high places has taken
him climbing and guiding in many parts of the world
including New Zealand, the USA, Europe, the UK, and the
tough Central Asian Range - the Tien Shan. He's also
rock climbed extensively throughout Australia's many
fine climbing areas.
Jay holds Lead Climbing Instructor
Qualifications through the Professional Association of
Climbing Instructors in Australia, and memberships with
both the American Alpine Club and British Mountaineering
Council making him the perfect hands-on expert
instructor for Mungalli Falls' most challenging
activities such as Abseiling, Rock-climbing and
Low-Ropes courses. Jay is spending time in 2005 between
Himalayan seasons, in obtaining UIAA affiliated Guide
Qualifications through the UK's Mountain Leader Training
Board. Oh - and plenty of climbing!!
Jays climbing achievements:
- 3 expeditions to Ama Dablam(6856m) -
Nepal, 2002, 03 & 04
- 2 expeditions to Pumori(7161m) -
Nepal, 2003 & 04
- 1 expedition to Pik Pobeda(7504m) -
Krygstan, 2004
- 4 seasons climbing and guiding in New
Zealand's Southern Alps.
- Winter mountaineering and ice
climbing in Northern USA.
- Winter mountaineering in Germany and
Austria.
- Winter mountaineering in Scotland,
England and Wales.
Q How far is Mungalli from
Cairns Airport A 1 hour and 30
minutes by coach
Q How many people can
you accommodate at one time? A
Maximum capacity at any one time is 400 pax
Q Does the waterfall
ever run dry? A Never. There is less
water in drier months, but there is always a good flow
of water.
Q What does Mungalli
mean? A It is an aboriginal word
meaning meeting place and although it is convenient to
leave it at that, in actual fact it is given this name
as it is where 3 water-ways all merge in to one before
entering the Beatrice river, thus getting the name,
"Mungalli Falls"
Q Where is the nearest
doctor? A Nearest doctor is 10
minutes away by car in MILLAA MILLAA, and the nearest
hospital is at Atherton, approximately 45 minutes drive
from Mungalli Falls.
Q Do you cater for
young children? A We have had
pre-school children (4-5 years) on day excursions right
through to University students and indeed executive
management of large corporations
Q Are parents welcome
when their children are on camp? A
Of course. Mungalli sets no parameters on this subject,
however individual schools may have their own policy in
relation to this subject
Q Do you do other
groups? A We handle Camp Quality,we
run weekend camps and school holiday camps, not to
mention accommodating athletic teams, army reserve
groups, SES groups, church groups, sporting clubs and
special needs groups.
Q Do you have
lockers in rooms and lodges? A No.
But if you have valuable items that you want locked, we
have the facility to do this and it is simply a matter
of talking to our on-site staff.
Medical
Information
Nearest Doctor: Millaa Millaa 10
minutes by car On-site staff: There is always at
least one staff member on site that has a senior first
aid certificate Nearest Hospital: Atherton 45 minutes
by car Major Hospital: Cairns 1.5 hours by
car Most common incident: sunburn!
I am writing to express my thanks to
you and the staff at Mungalli Falls Student Village
(MFSV) after my recent stay with the agent famil from
Japan.
The recent improvements to Mungalli the
new accommodation lodges, the extended restaurant etc.
We have enhanced the appeal of the property and I am
sure that the participants on the famil were equally
impressed with not only the natural setting of MFSV but
the quality of the facilities as well.
I am sure that in the Japanese market,
the profile of MFSV as a provider of a quality
Australian nature experience will continue to grow,
especially in 2006, the designated Year of Exchange
(YOE) between Australia and Japan.
Thank you once again for your warm
hospitality and if there is anything I can do to assist
MFSV in this market, please do not hesitate to contact
me.
Kind regards
Paul
Summers Marketing Manager Tourism Queensland
Tokyo
3 May, 2005
Mr Andrew Sumner General
Manager Mungalli Falls Student Village
Dear Andrew,
Firstly, I would like to express my
personal appreciation for your support of the recent
visit to Mungalli Falls. Tourism Queensland and travel
agents indicated to us that they have continued
involvement with the education/student market for
Cairns. This contribution will make more exposure of
your facility and to its increasing success.
For the last couple of years, Cairns
and the region is maturing as a destination for
Japanese. Also the education/student market has been
very strong in Cairns. A recent survey indicated that
Australia ranked second international destination in
terms of the number of Japanese junior high and high
schools and ranked No1 in terms of the number of the
students operated in 2004. Japanese travel agents are
expecting to increase their business in the student
market and its market is becoming one of the major
segments for the region and we, the local industry, need
to modify products and provide more programs to suit to
the market.
I am sure that Mungalli Falls Student
Village will cater to the demand made by Japanese
students and schools for their school excursions and
provide an authentic Australian nature experience to
them. The fundamental strength of your facility remains
the nature based programs which are appealing to the
education/student market. These nature activities and
experiences are necessary to the market and will bring
more business in the near future.
Once again thank you for all your
support for Cairns and the region, and your hospitality
when we visited Mungalli Falls in January and April. If
there is anything we can do to assist Mungalli Falls and
the education/student market, please do not hesitate to
contact us.
Kind regards,
Haruhiko (Harry ) Niihori Business
Development Manager- Japan Tourism Tropical North
Queensland
"We were made to feel very
welcome" - Camp Quality
"Hot,tasty food, fantastic
activities, friendly helpful staff" - St.Therese's
School
"All activities were motivating and
challenging, an enjoyable camp for all" - St
Joseph's Townsville
"Heaps of healthy food, fun &
safe activities, friendly staff - we'll book for next
year!" - Middlemount Community School
"We'll come back - was a great
three days" - St. Gerard Majella
"The children really enjoyed the
activities" - Biboohra State School
"Excellent as usual" -
St. Clares School
"Great access to walks and
activities, plenty of food, everyone loved it" -
Bloomfield River School
The principals of Success With
Attitude are motivational speakers, Bram Collins and
Trevor Tim, two Cairns businessmen dedicated to
re-shaping people's lives with their unique brand of
positivity and lifeskills. Harnessing the will to
succeed that lies in each one of us, Bram and Trevor
re-kindle a positive attitude to life and its
complexities. Their aim is to empower people to awaken
the potential they have within - showing them ways of
focusing on their strengths that will enable them to
realise their goals.
Audiences from school students to
sporting clubs and corporate groups have all shared Bram
and Trevor's motivational presentation, acclaiming it as
a life changing, inspirational hour. Each Success with
Attitude session can be tailored in length and content
to fit a given brief.
"It's your attitude not
your aptitude, that will determine your altitude in
life."
To provide young people, families and
corporate groups with life-changing outdoor learning
experiences that build confidence and cooperative skills
through:
1. Discovering the benefit and fun of
physical challenges 2. Fostering personal and
emotional growth 3. Drawing out hidden talent 4.
Sharing cross-cultural interactions
Mungalli Falls - Where
new faces become old friends.
WHAT TO
BRING
Guests should not leave home
without:
1. Suntan cream 2. Swimming
clothes 3. Shoes (that will get dirty) 4.
Jeans 5. Torch (if you have one, or we have them
available at reception) 6. Camera 7. Hat 8.
Jumper (even in summer we can have surprisingly cool
nights on occasions)
Mungalli Falls works closely with a
number of bus companies to ensure that all activities
that we conduct off-site and set out simultaneously,
even for group movements as large as 250 people.
Included in our own fleet is:
One 46 seat coach Two 21 seat
coaches One 4wd Two ALL-TERRAIN VEHICLES
(ATV's) One luxury 4WD (usually used for conducting
inspections in and around Mungalli
Falls)
We regularly transport school groups to
and from their school for both day-visits and week long
camps. We offer a pick-up and drop off service to both
domestic and international airports, as well as to any
school in Queensland. (prices upon application or can be
incorporated in to a quotation)
For all bookings, please
contact Shaun Taylor or Isla Schmidt at Mungalli
Falls:
Shaun Taylor
Reservations Manager & Farm-stay
Coordinator
Ph: +617 4097 2358 Fax: +617 4097
2446 Email:
For all sales
enquiries:
Shaun Taylor or Taito
Oya Ph: +617 4097 2358 Fax: +617 4097
2446 Email:
or
Safety &
Insurance
Mungalli Falls and associated companies
all carry both public liability and private insurance.
For further details or copies of our insurance policies,
please don't hesitate to contact our General Manager,
Andrew Sumner