General Info - Mungalli Falls Student Village and Wilderness Retreat

OUR STAFF are a total of 20, but vary depending on the in-house guest levels. We have five live-in staff at Mungalli Falls ensuring that we are on hand 24/7 to attend to the needs of our guests.

All of our staff have blue-cards. A mandatory government and police check for all staff working in an environment with children. In addition to the blue-cards, all of our activities officers have their senior first-aid certificates.

The Trout Family - OWNERS

In 1992 the Trout Family bought Mungalli Falls. It is the only free-hold world heritage listed waterfall in Australia. Dropping a majestic 100 metres in to the Beatrice River, the Trout's proudly protect the sensitive ecology of the waterfall and the surrounding 500 acres that is the Mungalli Falls Student Village & Wilderness Retreat.

Peter Trout the company Chairman and his son, Michael also own Blazing Saddles Adventures in Cairns and have been involved in eco-friendly tourism and hold a personal interest in further developing Education based tourism to Far North Queensland.

Prior to this, the Trout family owned a number of large Cattle Stations, spanning many decades, all in Queensland. Both Peter, Michael and many of the Trout family still hold active roles in Mungalli Falls & Blazing Saddles, ensuring that either company does not lose that welcoming hospitable service that you would expect to find in a family coming from Outback Queensland.

Andrew Sumner - GENERAL MANAGER

Andrew is a long time friend of the Trout's. He comes from a predominantly tourism background, starting with the Hyatt Hotel group, where he had postings in Tokyo, Hong Kong, Singapore, Sydney and on the Sunshine Coast.

Recently Andrew has worked in Far North Queensland, a place he has called home for a number of years now. He has held positions in Down Under Tours, Sheraton Mirage Port Douglas, Big Cat Green Island Reef Cruises and Australian Tours Management - an inbound travel agency, servicing the Asian markets. Prior to this, Andrew completed a Bachelor of Arts Asian studies.

Andrew speaks conversational Japanese and also currently heads up the sales and marketing function for Mungalli Falls.

Q How far is Mungalli from Cairns Airport
A 1 hour and 30 minutes by coach

Q How many people can you accommodate at one time?
A Maximum capacity at any one time is 400 pax

Q Does the waterfall ever run dry?
A Never. There is less water in drier months, but there is always a good flow of water.

Q What does Mungalli mean?
A It is an aboriginal word meaning meeting place and although it is convenient to leave it at that, in actual fact it is given this name as it is where 3 water-ways all merge in to one before entering the Beatrice river, thus getting the name, "Mungalli Falls"

Q Where is the nearest doctor?
A Nearest doctor is 10 minutes away by car in MILLAA MILLAA, and the nearest hospital is at Atherton, approximately 45 minutes drive from Mungalli Falls.

Q Do you cater for young children?
A We have had pre-school children (4-5 years) on day excursions right through to University students and indeed executive management of large corporations

Q Are parents welcome when their children are on camp?
A Of course. Mungalli sets no parameters on this subject, however individual schools may have their own policy in relation to this subject

Q Do you do other groups?
A We handle Camp Quality,we run weekend camps and school holiday camps, not to mention accommodating athletic teams, army reserve groups, SES groups, church groups, sporting clubs and special needs groups.

Q Do you have lockers in rooms and lodges?
A No. But if you have valuable items that you want locked, we have the facility to do this and it is simply a matter of talking to our on-site staff.

Nearest Doctor: Millaa Millaa 10 minutes by car
On-site staff: There is always at least one staff member on site that has a senior first aid certificate
Nearest Hospital: Atherton 45 minutes by car
Major Hospital: Cairns 1.5 hours by car
Most common incident: sunburn!

*** A Japanese translator is always available ***

I am writing to express my thanks to you and the staff at Mungalli Falls Student Village (MFSV) after my recent stay with the agent famil from Japan.

The recent improvements to Mungalli the new accommodation lodges, the extended restaurant etc. We have enhanced the appeal of the property and I am sure that the participants on the famil were equally impressed with not only the natural setting of MFSV but the quality of the facilities as well.

I am sure that in the Japanese market, the profile of MFSV as a provider of a quality Australian nature experience will continue to grow, especially in 2006, the designated Year of Exchange (YOE) between Australia and Japan.

Thank you once again for your warm hospitality and if there is anything I can do to assist MFSV in this market, please do not hesitate to contact me.

Paul Summers
Marketing Manager
Tourism Queensland Tokyo

Firstly, I would like to express my personal appreciation for your support of the recent visit to Mungalli Falls. Tourism Queensland and travel agents indicated to us that they have continued involvement with the education/student market for Cairns. This contribution will make more exposure of your facility and to its increasing success.

For the last couple of years, Cairns and the region is maturing as a destination for Japanese. Also the education/student market has been very strong in Cairns. A recent survey indicated that Australia ranked second international destination in terms of the number of Japanese junior high and high schools and ranked No1 in terms of the number of the students operated in 2004. Japanese travel agents are expecting to increase their business in the student market and its market is becoming one of the major segments for the region and we, the local industry, need to modify products and provide more programs to suit to the market.

I am sure that Mungalli Falls Student Village will cater to the demand made by Japanese students and schools for their school excursions and provide an authentic Australian nature experience to them. The fundamental strength of your facility remains the nature based programs which are appealing to the education/student market. These nature activities and experiences are necessary to the market and will bring more business in the near future.

Once again thank you for all your support for Cairns and the region, and your hospitality when we visited Mungalli Falls in January and April. If there is anything we can do to assist Mungalli Falls and the education/student market, please do not hesitate to contact us.

Haruhiko (Harry ) Niihori
Business Development Manager- Japan
Tourism Tropical North Queensland

"We were made to feel very welcome" - Camp Quality

"Hot,tasty food, fantastic activities, friendly helpful staff" - St.Therese's School

"All activities were motivating and challenging, an enjoyable camp for all" - St Joseph's Townsville

"Heaps of healthy food, fun & safe activities, friendly staff - we'll book for next year!" - Middlemount Community School

"We'll come back - was a great three days" - St. Gerard Majella

"The children really enjoyed the activities" - Biboohra State School

"Excellent as usual" - St. Clares School

"Great access to walks and activities, plenty of food, everyone loved it" - Bloomfield River School

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"It's your attitude not your aptitude, that will determine your altitude in life."

To provide young people, families and corporate groups with life-changing outdoor learning experiences that build confidence and cooperative skills through:

Mungalli Falls - Where new faces become old friends.

Guests should not leave home without:

Mungalli Falls works closely with a number of bus companies to ensure that all activities that we conduct off-site and set out simultaneously, even for group movements as large as 250 people.

Included in our own fleet is:

We regularly transport school groups to and from their school for both day-visits and week long camps. We offer a pick-up and drop off service to both domestic and international airports, as well as to any school in Queensland. (prices upon application or can be incorporated in to a quotation)

For all bookings, please contact Shaun Taylor or Isla Schmidt at Mungalli Falls:

Shaun Taylor
Reservations Manager & Farm-stay Coordinator

Ph: +617 4097 2358
Fax: +617 4097 2446
Email:

For all sales enquiries:

Shaun Taylor or Taito Oya
Ph: +617 4097 2358
Fax: +617 4097 2446
Email: or

Mungalli Falls and associated companies all carry both public liability and private insurance. For further details or copies of our insurance policies, please don't hesitate to contact our General Manager, Andrew Sumner